Support Specialist with English, вакансия Санкт-Петербург Санкт-Петербург СПб
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Вакансия Support Specialist with English
Подробное описание можно посмотреть в графе с расширенной информацией.Расширенная информация о трудоустройстве |
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Должность |
Support Specialist with English |
Зарплата |
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Организация |
МТС |
Адрес организации |
г Санкт-Петербург, площадь Конституции 3к2 |
Контакты работодателя
Адрес трудоустройства
Данные по специальности
Должностные обязанности
The scope of our activity is the provision of customer support services, sales and regional development in the international markets in the field of IT and financial technologies.
In Customer Support department we do not call our clients, but resolve their queries in chats and tickets (by email).
What we do:
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Addressing client requests in written form (chats, emails)
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Compliance with service quality standards
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Interaction with other departments to improve work processes
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Effective cooperation with customer service teams in the international offices of the company
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Broadcast customers feedback on product and processes to relevant departments
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Maintaining a positive working environment in our multicultural team
What we are looking for:
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Fluency in English (Advanced level speaking and writing),knowledge of another language (Chinese, Spanish, Portuguese) would be an advanctage.
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Experience in customer support
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Computer literacy (daily computer usage, chats, emails, fast typing skills)
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Ability to learn fast
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Ability to find an approach to solving diverse tasks
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Multitasking mindset
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Readiness to work in the rotating shifts (morning, evening and night shifts). Night hours are paid additionally and taxi is provided by the company
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Readiness to fit in in a multicultural and multi-religious environment
What we offer:
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Competitive salary + KPI bonuses after probation period
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Office mode job
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Professional development opportunities
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Stable full-time job in a growing company
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Practical courses and workshops
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Social benefits (paid lunches, coffee and cookies, 50% compensation for sports activities and mental care, medical insurance for you and your children, etc.).
Требования к соискателю
Support Specialist with English - работа, Санкт-Петербург Санкт-Петербург СПб
Support Specialist with English - вакансия в МТС
Адрес: г Санкт-Петербург, площадь Конституции 3к2